Shipping policy
Shipping Policy
Thank you for placing an order with us. We aim to provide a clear and reliable delivery experience.
Orders are processed within 1–3 business days and then transferred to the appropriate shipping carrier.
From the date of dispatch, estimated delivery takes 5–12 business days. The complete estimated order timeline is therefore 6–15 business days.
Tracking information will be sent or made available after shipment. Please note that tracking records may not update immediately.
Occasional delays may result from customs checks, adverse weather, seasonal demand, or carrier network disruptions.
If your shipment arrives damaged, retain the original packaging and take photographs before contacting our support team through the website.